Frequently Asked Questions at StorageMax

We are the storage company that cares

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our locations near you.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

When can I access my storage unit?

Access your storage unit at most locations during gate hours and at the store, generally between 6 am and 9 pm.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

What is a drive-up storage unit?

A drive-up unit is a ground floor or outdoor unit that has its own loading area. These units are ideal for anyone who wishes to store delicate or heavy items since your vehicle or truck is close to your unit door.

Do you offer moving tools?

Yes, we have complimentary moving carts available.

How can I reserve a moving truck?

Please contact the Max Manager at the location that you will be renting your unit to reserve a moving truck.

Do you offer parking?

We do offer parking for the storage of RVs, boats, cars, and motorcycles at several different locations.

Can I buy boxes and other storage supplies?

All of our facilities offer a wide variety of boxes and packing supplies. Everything we offer is competitively priced.

Do you have locks available?

We provide a free lock with online rentals. In addition, feel free to purchase a new, sealed lock at your local StorageMax facility. We have a variety of sizes and types of locks available to ensure the highest level of security. We highly recommend a disc lock, also known as a cylinder lock.

How do I access my storage unit?

All of our facilities have an electronic gate system, which can only be opened by a personal gate code. Codes are assigned to each individual tenant. Download our app to open the gate right from your smartphone.

How far in advance can I book a reservation?

Book a reservation up to 10 days in advance.

What forms of payment do you accept?

We accept several major credit cards including MasterCard, Visa, and American Express. You can also pay using cash at your StorageMax office.

Do I need insurance?

Yes, insurance is required to store at StorageMax. Contact a Max Manager to learn about our insurance options. You can also use your own coverage.

What documentation id required to rent a storage unit?

Valid government-issued ID such as a driver’s license, passport, state ID, or military ID.

How do I vacate my storage unit?

We require a 10 day written notice prior to vacating the storage unit.

I’m ready to get started. How do I rent a storage unit?

Rent a unit online within minutes on your StorageMax location facility page. Stop by during normal business hours or give us a call.

You Say Keepsake We Say Keep Safe

StorageMax is the leading provider of premium self storage in MS, LA, and AL.

At StorageMax, we have made it our mission to provide superior self storage, an unmatched customer experience, and the most competitive rates around. 

StorageMax is your one-stop shop for all things moving and storage. Whether you’re looking for climate-controlled storage units, covered or uncovered RV/boat parking, or packing and moving supplies we’ve got you covered. 

Download the StorageMax App today to pay your bill, rent a storage unit, or update your customer information. You can also open the gate and access your storage unit right from your smartphone. 

We are more than just a storage company. We are the company that cares.

Self Storage Locations Near You